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Terms & Conditions That Shape Your manut88 Account

When you open an account with manut88, you're agreeing to the terms that keep your deposits safe, your withdrawals clear fast, and your gameplay fair.

Account security protocolsDeposit & withdrawal rulesDispute resolution pathsYour rights and ours
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manut88 Terms & Conditions That Shape Your manut88 Account
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How to Reach Us About Terms

Your account terms questions are important. We've put multiple contact paths in place so you can reach the right team quickly — whether you need to understand a specific rule, report an…

Live Chat Open the chat widget in the lobby lobby or settings page. Our team responds to terms questions within 10 minutes during operating hours, 07:00–23:00 WIB daily.
Email Support Send terms queries to [email protected]. Include your account number and the specific term or rule you're asking about. Responses within 24 hours.
Account Settings Log in, go to Settings > Account Rules. You'll see a summary of key terms tied to your region and account status, plus a Request Change link.
HOW WE PROTECT YOU

Data Handling, Security & Your Rights Under These Terms

Our terms include specific commitments on data security, account privacy and how you can exercise your rights. Every deposit you make through DANA, OVO, GoPay or QRIS is encrypted end-to-end.

Encrypted Deposits

Every DANA, OVO, GoPay and QRIS transaction uses TLS 1.3 encryption. Your card or wallet details are never stored on our servers after payment clears.

Data You Control

You can export your account history, gameplay logs and balance statement anytime from Settings > Data Export. Files download as CSV within minutes.

Dispute Your Terms

If you believe a rule was applied incorrectly to your account, file a dispute via Settings > Disputes. We review and respond within 5 business days.

Account Freeze

Pause your account at any time via Settings > Account Status. Your balance stays intact. No new deposits or withdrawals until you re-enable it.

Cookie & Tracking

Our terms explain how we use cookies for login, payment security and gameplay continuity. You can control cookie settings in your browser or request a full cookie inventory.

Contact Compliance

Questions about how we handle your data under these terms? Reach [email protected]. Response time 2 business days. Include your account number.

What Players Ask About manut88 Terms & Conditions

Real questions from your fellow players about account rules, payments and your rights.

Your account stays active and your balance is preserved. Inactive accounts are not closed automatically under our terms. However, if your account shows suspicious activity after 180 days of no login, we may freeze it and notify you via registered email so you can verify your identity.

Yes. Go to Wallet > Payment Methods and you'll see all available options: DANA, OVO, GoPay and QRIS. You can add a new method anytime. Deposits switch instantly; withdrawals use the method you select at payout time. Your original registered method is always listed as a backup.

Daily withdrawal limits depend on your account status and payment method. DANA and OVO allow up to 5 million Rupiah per day; GoPay and QRIS withdrawals up to 10 million per day. Limits reset at midnight WIB. Contact support if you need a temporary increase for a verified reason.

Gameplay turnover is the total amount wagered across all games on your account. It's tracked for security and promotion eligibility, but does not lock or reduce your balance. Your playable balance is always yours to withdraw. Turnover affects only which promotions you qualify for, not your access to funds.

We acknowledge disputes within 24 hours and conduct a full review within 5 business days. If the dispute is valid, we credit your account immediately. If we need more information, we'll contact you via live chat or email. You can track dispute status anytime in Settings > Account History > Disputes.

We close accounts only for violations of our terms — such as breach of age requirements, fraudulent deposits, or repeated terms breaches. You retain the right to close your own account anytime via Settings > Account Status > Close Account. Your balance is returned to your registered payment method within 3 business days.

Material changes to our terms are announced 30 days in advance via email, in-lobby notifications and on this page. You can review all current terms anytime in Settings > Legal Documents. Continued use of your account after the notice period means you accept the updated terms. You always have the right to close your account before changes take effect.

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